Friday, February 11, 2011
FTD Responds to Criticism of Groupon
Thanks @FTDflowers for listening to our concerns & providing refunds to @Groupon users who faced a different price list: http://on.fb.me/ePZxKt While I had already collected my refund from Groupon (no questions asked) and taken my Valentines' business elsewhere, it was encouraging to see the power of customer feedback in the internet age.
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