Friday, February 11, 2011

FTD Responds to Criticism of Groupon

Thanks @FTDflowers for listening to our concerns & providing refunds to @Groupon users who faced a different price list: http://on.fb.me/ePZxKt While I had already collected my refund from Groupon (no questions asked) and taken my Valentines' business elsewhere, it was encouraging to see the power of customer feedback in the internet age.

No comments:

Post a Comment

Followers